Delivery Good-To-Knows
Ordering online can be stressful. We understand. We feel it too - not knowing if your order would make it to you or when. So, to curb your anxiety, we're going to give you more information pertaining to your order delivery.
We're all about transparency.
Delivery Schedule
Our Islandwide Door-To-Door Delivery Service;
Daily Between: 7pm - 10pm
Why? Simple, we're a small team, and doing so allows us the time to prepare your orders "Made-To-Order" ensuring you receive them in the freshest state possible, and send them out more efficiently.
Do note that our delivery quantities are limited per day, as such, any changes, we'll be sure to notify you as soon as possible. And should you have any further queries pertaining to your order delivery, please feel free to contact us here. We'll be more than happy to assist you in any way possible.
*IMPORTANT DELIVERY NOTICE*
- FOR PRIVATE RESIDENCES / OFFICE ADDRESSES -
(Preventing Delays)
We know you're anxious to receive your oober-healthy snacks!
With high security restrictions imposed in such areas, this may cause delays in you receiving your package (and you know we don't want to keep you waiting with any delays!) As such, we seek your kind support to provide us with an alternative drop-off method HERE, should you be unable to receive them in person. These are some suggestions;
- Leave it at the guard post
- Place it in a secure spot (Only you have access to)
- Leave it with my neighbour
- Leave it by the door
Your package thanks you, and we thank you in advance!
How Much Is The Delivery Charge If I Do Not Meet The Minimum Order for FREE Delivery?
Our "Islandwide Door-To-Door Delivery" is a modest $3.00 (Regardless of your order quantity!). Because hey, our delivery dude's got to feed his family too.
How Much Is The Minimum Order for FREE Delivery?
Spend $40 and above to enjoy FREE delivery!
What Should I Expect After I Have Placed My Order?
You will receive an email reminder the day before your scheduled delivery. It will indicate the date and timeframe of delivery.
Why Have I Not Received My Order?
There can be several reasons for this. Here are some examples;
Wrong/Incomplete Address with No Contact Number Provided.
We will do our very best to contact you if we are unable to find your address on the day of delivery. However, as a better means of communication, we strongly encourage customers to input their Mobile Number when placing an order.
What if I Missed My Order Delivery?
If we are unable to successfully delivery your order on the scheduled date, we will re-schedule your order on the next earliest delivery day. Another email will be sent to you the day before your order is scheduled for delivery.
Can I Re-Schedule My Order Delivery?
For sure! However, we'd hope that you could contact us at least 12hrs in advance so that we have ample time to re-schedule your order as well as other's.
We hope that these information clarifies some of the doubt and questions you might have had. If there's anything else you want to find out, go right ahead and contact us, we'd be more than happy to help.
All ready to pick yourself up an uber healthy on-the-go snack?
